Coaching you toward English Success

Business Communication Skills

A Customized Training Program from Beiwai Online

More than English training, it is

business, communication, culture, and life skills training.

Better because you choose the courses.

Faster improvement with professional coaching.

Small classes give you more opportunities.

Fun activities to encourage participation.

 Live, active, and interactive!

u      First Impression

To communicate a sense of the importance of a first impression.

To allow us to see ourselves as others do.

To develop a sense of cultural requirements as a part of good communication.

To demonstrate useful body language

To work with percentages

u      Greetings

To give participants choice in his or her greetings

To equip participants with correct and interesting answers to greetings

To instill Western manners

To introduce others in a group setting

u      Building Relationships

To give participants new insights into purposeful socializing

To equip participants with active conversation skills

To instill politeness and consideration of others

To have the language to confront others about an issue

To correct misuse of words used to describe relationships with people

Participants will network with each other.

Participants will express expectations and ask for a commitment

u      Scheduling

Participants will organize their day using a day timer

Participants will book, postpone, and cancel appointments

Participants will construct a time management goal

Participants will calculate the cost of a meeting

Participants will plan a budget for proposal to management

u      Communication skills

“Reading” people

Understanding differences in communication styles

Effective communication with difficult people

u      Telephone skills

Greetings and dealing with issues on the telephone

Teleconferencing guidelines

u      Meetings

Participants will develop appropriate language for bouncing ideas off one another, making suggestions, outlining ideas

Participants will communicate abstract concepts in detail

Participants will learn methods for pushing ideas diplomatically

u      Interviews

Participants will practice “on-the-spot” communication

Participants will interview and practice being interviewed

Participants will get insight into unclear language

Participants will review or learn how to write a formal cover page using the same standard guidelines as for a business letter

Participants will complete a resume

u      Negotiations

Participants will learn or review win-win negotiating

Participants will practice giving in a negotiation in order to get what he or she needs

Participants will practice the language of staying clear when someone is angry

Everyone benefits in a negotiation

How to resolve issues while caring about yourself

u      Presentations

Logical thinking as it applies to effective communication

Every conversation is a presentation

Formal presentations for meetings

Expressing ideas and opinions