1.The Company: |
A journalist interviews you about your company. Answer his questions about your company's history and its growth internationally. Describe your products.
一位记者采访你有关你的公司情况。回答他有关公司的历史和在国内发展的情况、描述公司的产品等问题。 |
2.Presenting your Firm: |
Respond to questions about your company while at a trade fair. Speak about the number of employees and the location of your headquarters. Explain how you became the market leader and how your distribution network is organised. Talk about your company's mergers and overseas profits. Outline the company's objectives for the coming year.
在一次贸易博览会上回答有关尼公司的问题，包括公司总部的位置和员工人数。解释你是如何当上销售领导人的和销售网时如何组建的。谈论下公司的联合情况和海外收益。客观概述公司来年的发展前景。 |
3.Telesales: |
Respond to a telesales representative who wants to sell you his company's services. Discuss the advantages and disadvantages of their range of services in relation to existing services. Negotiate with the telesales representative.
接一个电话销售代表想给你介绍公司服务的电话。讨论他们安排的服务存在的利和弊，与电话销售代表详细商讨。 |
4.Customer Service: |
Deal with a client who has a problem with a delivery. Ask about the invoice and negotiate a compromise to resolve the situation.
处理一位客户在运输的途中出现的问题，询问有关发票和协商做出妥协来解决这个问题。 |
5.First Negotiations: |
Learn how to negotiate. Discuss discounts on bulk orders and distribution rights with a distribution company representative.
学习如何商谈、大批量预定的折扣和销售代理公司的销售权。 |
6.Contracts: |
Negotiate the terms of a contract with a sales representative. Discuss the discount, terms of payment and warranty covering the products. Outline how any contract disputes will be settled.
与销售代表协商一份合同的期限。讨论折扣、付款期限、有关产品的合同担保。简单描述其他有争议的合同怎么安排的。 |
7. A Trade Fair: |
During an IT trade fair in Frankfurt, discuss potential business links with a representative of another company.
在法兰克福的一次电子信息贸易博览会上，与另一家公司代理人讨论潜在的商务联系。 |
8.Product Presentation: |
Respond to a client who asks you about one of your products. Describe the various features of the product and the length of validity of the warranty. Say the price and negotiate with the customer over the discount. Ask the customer to fill in a customer survey.
答复一位客户询问有关您公司产品的问题。描述产品的各种因素询问和授权有效期。与客户商讨价格，请客户填写一份客户调查表。 |
9.At the Airport: |
Respond to the questions of a check-in desk attendant at New York airport. Upgrade your ticket; check your flight's departure and arrival times; check-in your luggage; and enquire about the boarding gate.
在纽约机场登记处回答相关问题。改签你的机票，确认你的航班的离开和抵达时间、行李、登机口。 |
10.Getting Directions: |
Follow instructions over the phone on how to find the restaurant in New York where you are to attend a business lunch. Confirm the date and location of the meeting.
在纽约通过电话找到一家餐馆参加一个商务聚餐。确认会议的日期和地点。 |
11.A Business Lunch: |
Conclude a contract during a business lunch. Engage in small talk: your business trip, your family and where you live. Order the meal. Discuss the terms of the contract and payment. Reach an agreement.
在一次商务聚餐上签订合同。涉及到简短的对话包括：商务旅程、您的家庭、住址等。订餐、讨论合同及付款方式，最后达成协议。 |
12.Technical Problems |
Call technical support after your laptop computer crashes. Describe the problem to the technician and respond to his questions. Discuss solutions to the problem.
当你的笔记本电脑摔坏时打电话请求技术指导。向技术人员描述问题所在并且回答他提的问题，讨论解决问题的方法 |
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