1.Le standard ?

How to answer the telephone in a company.

2.Au téléphone

Introducing yourself and making an appointment by telephone.

3.Faire son courrier

Learning vocabulary for letter writing: writing paper, ink, envelopes.

4.Poster son courrier

Learning vocabulary to do with the postal service: sending a parcel, urgent, recorded delivery, franking post, stamp collecting.

5.Retirer de l’argent

Knowing how to explain a problem and learning vocabulary to do with banks: credit card, expiration date, commission, etc

6.Régler une facture

Knowing different means of paying for something: by cheque, in cash, etc.