ONLINE INTERACTIONS IN LANGUAGE LEARNING AND TEACHING

 

 

(上海财经大学      施赞聪)

 

Abstract: Structivism lays special emphasis on the automatic acquirement of knowledge of the learning subject. Therefore, teaching and learning with the Internet can be far from satisfactory by being merely an information-gathering tool between human and computer. This paper mainly discusses the strengths and potential weaknesses of four usual forms of interactivities with the Internet, with special attention of human involvement of two parties.

 

 

INTRODUCTION

The Internet is becoming increasingly present and significant in our society. Many educators have begun using the Internet in teaching, and have found different functions of the net suitable for different pedagogical needs. Some, however, still regard the Internet as merely an information-gathering tool, and think of teaching with the Internet as basically having students read lectures on screen, with links to other screens. Leading educators in the field of computer-assisted teaching and learning attest to the transformative powers of the Internet in changing the paradigm and leading to interactive, student-centered learning.

Interactive and student-centered uses of the Internet are especially valuable in language teaching and learning. By 'interactive' uses of the Internet, we do not mean human-computer interactivity (the learner pointing and clicking the mouse), but human interaction, or computer-mediated synchronous and asynchronous communication. We hold that interactivity implies two conscious agencies in conversation, playfully and spontaneously developing a mutual discourse, taking cues and suggestions from each other as they proceed.

Language is essentially a means of human communication, which is mostly about and for the purpose of interaction. The real inherent nature of human communication is in the dialogical exchange of views and messages; monologues, on the other hand, are a taught and thus rather artificial (in a sense unnatural) way of communicating. The essential lesson that we have abstracted from our experiences is that a cyberspace is defined more by the interactions among the users within it than by the technology with which it is implemented.

Interactive exchanges can carry a social binding force. Interactivity in communication settings not only results in feelings of acceptance and satisfaction, but is also related to performance quality, motivation, sense of fun, cognition, learning, openness, frankness and sociability. Study examining interactivity on the net has found that interactivity can lead to more engagement and cooperation.

While there is a propensity to agree displayed in all messages, this propensity is enhanced in interactive messages, along with (and maybe despite) the fact that interactive messages are more opinionated. Interactive messages are significantly more humorous, and more likely to contain self disclosure. Interactive messages are more than twice as likely to contain first-person plural pronouns in reference to members of the list, indicating that interactivity is associated with a sense of involvement and belonging. Interactive groups are more likely to sustain their memberships, and yield other desired outcomes, such as symmetry in contributions, creativity and productivity, agreement, humour, and sense of belonging. Interactivity is related to longevity too.

Research findings indicate that not all network activities are interactive, and that less interactive uses of the net are not likely to see stable memberships. Individuals may come, but they will not tarry. By focusing on human-human interactions in online learning and teaching, the language instructor can play an important role in realizing the Internet's potential to assist language learning and teaching.

Online human interactions can take many forms. This essay offers an overview of some of the most often used forms of on-line interactions in language teaching and learning: e-mail, network-based classrooms, web discussion forums, and MOOs. Topics discussed in the paper include definitions and concepts, strengths and potential weaknesses of the different forms, successful practices, and pedagogical implications for the language instructor.

I. E-MAIL

Email is perhaps the most widely used means of communication online. There exists a variety of email programs, and users of different programs can send mail and files to each other with relative ease and little technical requirement. Many universities and colleges offer free email accounts for faculty and students. Currently, there are also many free web-based email accounts available (for example, hotmail, yahoo mail, and many others) which can be readily set up and used by students who have access to computers on campus, in public libraries, and at home.

1. STRENGTHS

The main advantages of using email include its availability and wide access. It is also of little or no cost. Usually, little or no technical support is required for teachers who decide to use emailing in teaching. It is easy to learn and convenient to use, and students can write anytime and anywhere they have access to email. Many email programs have features that allow students to spell check their document, insert images, web pages, and hyperlinks in their email. Some email programs allow the use of different colors in email texts, which can be a handy feature for teacher correction and peer review, when the instructor or other students need to make comments in another's message. The speed of electronic mail carries with it a sense of immediacy. Interactions on email are usually considered asynchronous, but the messages are usually delivered immediately so that when two users are logged on together, their communication can sometimes approach synchronicity. Recently, some institutions and individuals have developed web sites with features that would allow the instructor to set up a mailing list for the whole class almost effortlessly.

In a review of the use of email in language learning, we found greater participation by students via e-mail communication than via face-to-face discussion. Participation is enhanced because e-mail communication reduces social context clues related to race, gender, handicap, accent, and status; reduces non-verbal cues that can intimidate and it allows individuals to contribute at their own time and pace. Moreover, it encourages people to state their own opinions rather than rapidly concurring with others; and breaks the pattern of teacher-dominated discourse in the actual classroom. In addition, e-mail can not only increase participation by language students, but it can also improve the quality of discourse. Comparing e-mail discourse with oral classroom discourse, researchers found that students used more complex language with a wider range of functions, were more accurate, and produced stronger arguments. Contrasting e-mail dialogue journals with paper-based dialogue journals, the e-mail group write more per session, ask and answer more questions, use language more flexibly, and are less formal and more conversational with the teacher. Therefore, email can help L2 learners develop their analytical, narrative, and descriptive writing styles. Especially when used internationally, email can greatly enhance the cultural awareness of L2 students.

Messages on email can move from a public audience to a private one, just as private messages can become public by using the copy function. It provides ample opportunities for students to observe shifts of register and style. The capability of including multiple audiences in the same message can also give the participants a feeling of 'eavesdropping' on conversations not addressed to them, as if they were in a large family that held its personal conversations in the kitchen. This feature is especially helpful for the timid or shy learner, who can learn by lurking first and responding only when s/he is ready to.

2. POTENTIAL WEAKNESSES

The following are some problems that students and the instructor might encounter when they start to use email extensively.

A. MESSAGE GEABILITY

Once students start emailing to their friends as well as the teacher and the class, and if they also receive email from email lists, they can find it difficult to manage or organize the numerous messages. This is especially true when there are many private messages mixed with class interactions, homework, and messages without proper subject lines. For example, I have ordered email news from ustoday.com and teaching.com under the instruction of our CALL teacher, and he also sends us supplemental materials by email and now my mailbox is full of emails everyday.

B. FLAMING AND EMAIL WARS

Flaming and email wars are a well-documented phenomenon, especially on interactive email lists. Fortunately, they have been relatively rare on second language lists and on certain moderated lists. Students need to be alerted to this phenomenon and be exposed to the basic rules of Internet etiquette.  This is especially necessary when the instructor gives assignments requiring the class to subscribe to, lurk on, and respond to email lists outside of class.

In summary, e-mail provides a context-rich, easy to use, meaning-focused, authentic communicative activity which can be beneficial to the improvement of second language students' overall linguistic ability and fluency.

II. NETWORK-BASED CLASSROOMS

1. DEFINITION

Network-based classrooms are classrooms where the students and the instructor can communicate with each other on a Local Area Network (LAN). One of the most important forms of network-based classroom is ENFI, or Electronic Networks for Interaction. Different hardware and software systems have been used in network based classrooms. In some of the environments (such as Interchange), students see two windows: one in which to write and edit their own writing, and another window, which runs the text/discussion, generated by the class. In other software systems, the discussions are 'threaded' into different topics, and put under different links or folders. Some instructors find the latter a better layout for the sharing of longer student writing files on different topics assigned by the teacher.

2. STRENGTHS

A. COLLABORATIVE LEARNING

In traditional classrooms, the students write mostly for the teacher; the teacher is the audience, evaluator, and the center of authority. In network based classrooms students read, respond to, and write for their classmates, thus there is a better environment for collaborative learning. They have a wider audience who are genuinely interested in what they are saying rather than one who is perceived as constantly making an evaluation of their grade in the class. Their interactions are more 'authentic' in nature, because they now have a 'real' purpose for their writing, when they are interacting with a concrete and immediate audience. Consistent with the nature of writing as a tool for communication, research has found that most students write better when they write interactively than in solitary production. Receiving attention and continuous feedback from peers can be motivating as well as encouraging. Evaluators of ENFI student writings have found the degree of the writer's engagement with the issue surprising.

B. DECREASED COMMUNICATION ANXIETY AND MORE EVENLY DISTRIBUTED STUDENT PARTICIPATION

Most instructors have noticed that student participation can become more evenly distributed on a network than in the traditional classroom. One reason that some students are more likely to contribute to class discussion in writing than in face-to-face social situations is that they find the screen less threatening than speaking in front of a whole class. Another reason is that pauses in interaction are more sustainable because utterances are parallel, not sequential (i.e., all participants can talk at once). Instead of the whole class sticking to the 'beat' of the normal flow of class time, each participant is freer to follow his or her own beat. On the network, it is very difficult for anybody to control the conversation, while at the same time it is apparent to everyone who is contributing and who is not, thus all participants sense a responsibility for keeping it going and are encouraged to contribute.

C. STUDENT AUTONOMY AND CRITICAL THINKING SKILLS

On the net, students seem somehow authorized to break the conventions of classroom or academic discussion. To put it simply, it is unusual to see so many students write so defiantly. "ENFI writers were more engaged with the ideas under discussion and they were more likely to turn to their own experience, opinions, or voices in presenting those ideas.

D. STUDENT MOTIVATION

Many teachers have commented on the motivating effects networks can have on students. Students will become more confident in network writing as they are more motivated to write. They become more engaged in the writing, asking more questions, seeking more clarification, and writing more extensively on shared topics. They also become more independent, needing less encouragement for network writing. As stated above, the shift of the audience from teacher to peer and purpose of writing from being evaluated to communicating may be a highly motivating factor. Another highly motivating factor is the freedom and variety in writing that the network encourages.

E. TEACHER FREEDOM

As students gain more autonomy, the teacher gains more freedom from having to be center of the classroom and attention all the time. Just as on MOOs, social distinction can be blurred in the network-based classroom and entirely new pedagogical dynamics occur as a result. The instructor's role changes from the 'sage on stage' to the 'guide on the side. Instructors need not worry about running out of things to say. Actually they will have time to think during the class, because they are no longer frantically trying to get a 'fire' going or try to be an entertaining performer. This decentralization can be discomforting for instructors more used to authoritative roles in the classroom, but for teachers who are more interested in giving power, voice, and control to students, this environment offers a whole new way of thinking and teaching.

Although the instructor has to spend more time on the course before and after class, the success of a class session no longer heavily depends upon the physical and mental energy or performance of the instructor during the class periods. For several times when the instructor comes down with a temporary illness, he is able to stay in his office near the classroom and talk to the students online, without much disruption of planned class activities. This is something that could not have happened in a traditional classroom. The instructor's attention and energy is more evenly distributed before, during, and after class.

3. POTENTIAL WEAKNESSES

Pedagogically speaking, there are some issues and potential problems to consider before one starts using the networked classroom. Using network-based classrooms is usually a more complicated process than using email and often requires technical support and teacher training. The cost of software and hardware is usually higher than email and can add burden to either the department or the students. Some software systems are not accessible outside the designated classroom, which makes them less convenient than email to use. Especially in synchronous network activities, teachers need to know how to create coherence through group interaction. Moreover, just as on email, some instructors find that there are more emotional and more uninhibited remarks because of the written medium and students’ responses are less reflective because of the pressures of synchronous interactive communication. This is less of a problem with beginning and intermediate language learners but rather more often occurs to advanced learners and native speakers. However, such behavior significantly will decrease if these students are given more structured writing tasks.

Network-based classrooms also require a student-centered teaching style and teachers used to the traditional style will need considerable adjustment. In a synchronous network activity, for example, some teachers may be tempted to control the conversation by trying to type and respond to each and every student, and the energy it requires to maintain all of the interactions can easily make him or her weary and exhausted. The same room  is being used by less skilled teachers with negative outcomes--strong tools make good work better and likely make bad work worse.

A. JOURNAL WRITING, FREE WRITING, AND DRAFTING

Some instructors find the medium ideal for free writing or 'thinking out loud,' in both synchronous and asynchronous network interactions. For language students who are not very confident in their language skills, the synchronous network discussion can serve as a good starting point because speech seems easier, more intimate, and more engaged.

B. ANONYMOUS PEER REVIEW

The process of reading other students' work, critiquing it, getting feedback on one's own work, and revising is automated and streamlined. The paper shuffling of passing essays around, keeping rack of whose reviewing whose essay, and rewriting, is kept to a minimum. Commenting is easier because one is not restricted to writing between the lines, as with paper and pencil essays, but can write comments or questions of any length and in a more legible manner.

Another main advantage of the network (just as on email) is that instructors can easily have records of the first drafts of students' essays, the comments made by other students, and the final versions of each essay. Based on observations of the peer review process, instructors can address misconceptions that students may have, keep a running list and tabulation of the most common problems in student writing, and note the progress each individual student is making. Researchers found that writing for a wider audience with a communicative purpose, students as critics begin to focus more on content (coherence, organization, and clarity of ideas), in addition to form (grammatical accuracy, vocabulary and spelling).

C. DYAD DEBATE

There is a 'chat' feature on some networks that enables students to 'chat' both in a lab and at home. Some instructors found that the attractive social chat mode can be effectively used as an integral academic tool of language teaching. Working in pairs with one being the affirmative and the other the negative side of the current dyad debate, students debate on the network on a topic for 20-25 minutes, followed by oral class discussion and the creation of individual essays over the next few days. Students comment that "because the writing need not be very formal, ideas can flow and thoughts are provoked a lot. It is a very realistic form of conversation because it is a real conversation about a real, relevant topic with real people. Chat mode is particularly effective for the shy students (or what I call the tertiary thinker) who cannot just blurt out an answer in class.

D. REAL-TIME CLASS DISCUSSION ON A LAN

Some language instructors have found it especially helpful to hold real time, synchronous class discussions on a local area network (LAN). In contrast to oral class or group discussions, synchronous discussions on a network provide language learners with a less stressful environment for expressing and exchanging ideas, because the language is live, dynamic, informal, fluid, and conversational. Learners are encouraged to focus on what they want to say and how they want to formulate their utterances without worrying about their looks or accents, are able to monitor their grammatical accuracy if they wish to, and can experiment with longer, more complex syntactic constructions. On the network, learners can generate and initiate different kinds of discourse and to play a greater role in managing discourse. Also, that in such synchronous discussions, students feel compelled to use the target language and rarely or never revert to their native language, which is a common problem in the traditional language classroom.

Synchronous, real-time discussions require not only skills in reading and comprehension, but also the ability to form coherent expressions and arguments under time pressure. These skills are important components of writing proficiency, but can be gradually transferred to speaking competence.

E. ASYNCHRONOUS CONFERENCING

Depending on the class's size, level, purpose, and type, as well as instructor's personality and teaching style, some instructors may prefer to use asynchronous conferencing software in networked classrooms rather than the classic synchronous ENFI. An English instructor to native speakers, for example, will find synchronous conferencing clumsy, time-consuming, potentially hostile, and extremely difficult to organize and coordinate. For sometimes the amount of writing generated is so great that the messages flow up the screen and away faster than most students can read them, and sometimes student group exchanges will quickly get off topic and out of bounds. However, instructors who prefer reflection to spontaneity might choose asynchronous conferencing, for developmental students seem to be especially happy using classic ENFI, and they seem to get a lot of much-needed writing experience from using it. The very immediacy of the experience supports their use of writing to communicate. This seems to suggest that asynchronous conferencing or sharing might be more appropriate for very advanced language classes with already fluent students while synchronous discussion  might be better suited for the intermediate or lower level students.

In asynchronous conferencing, students and teachers write whenever they please and do not have to arrange to be online at the same time. While classic ENFI works on real-time interaction, and writing must be done quickly, read quickly, and responded to quickly, "asynchronous interactive writing allows students and the teacher to take their time, to read others' writing at their convenience, and to answer as the spirit moves them. It invites reflection as much as responsiveness.

In summary, the network-based classroom provides a unique environment for language teaching and learning, and networked interactions can have dramatic impacts on the teaching and learning process. It may mean success as well as discomfort and stress for the instructor.

III. WEB DISCUSSION FORUMS

1. DESCRIPTION AND STRENGTHS

A web discussion forum is a web site dedicated to a course or a particular subject or topic area that allows users to log on and post comments, suggestions, and add questions and answers to a collection of threaded messages. The discussion is "threaded" or arranged under different headings so readers can follow and respond to each thread easily. Some web discussion forums are password protected so only authorized students or classes can log on there; some are open to the public. It is similar to an email list (especially to an archived list) and is often connected with a class listserv, but different in that the discussions are saved and archived on the site server, and do not scatter among the many messages in the students' or the instructor's email box. Like email, the web discussion forum allows students to present their questions, writings, comments, etc. at a time of convenience and at the time of thought, providing an avenue for sharing beyond the time and place constraints of the physical classroom. Postings on the forum are usually asynchronous and allow time for reflection and articulation. It provides a common meeting place for participants, and certain features allow for convenient sharing of ideas (for example, URLs can automatically become active hypertext links to allow easy sharing of bookmarks, just as email addresses of participants are active hypertexts that allow quick email responses).

2. ISSUES AND PEDAGOGICAL IMPLICATIONS

1). PASSWORD

Without password protection, there is potentially a wider audience: all web surfers who visit the site can contribute if they want to, and it also saves the teacher or the technical support person time and effort to set up and maintain individual passwords. For instructors who are worried about unwelcome intruders, and who have experienced hostile comments or attacks on a particular site, password protection may offer more security.

2) ANONYMITY OF POSTERS

The forum can be designed so that posters can remain anonymous. Some instructors find that this feature encourages bold, untraditional, critical thinking and more candid communication by allowing students and/or visitors to speak more freely. One concern though is that anonymity may cause the forum to become vulnerable to flames and attacks.

3) TECHNICAL SUPPORT

Designing an interactive web forum requires more technical knowledge than using email or the MOO, and may require considerable technical support and/or technical training. To solve this problem, some institutions have designed sites with built in features for the instructor to make a forum easily.

4) STUDENT'S RELUCTANCE

The archive function of the discussion forum is a double-edged sword: it promotes well thought and articulated arguments but could also intimidate certain students, who may hesitate to post because the public display makes it apparent that the posts are permanent.  Outside experts and/or native speakers may also cause some students to feel intimidated and reluctant to post. The anonymous posting features as well as the password protection feature may help to ease students' discomfort.

5) E-MAIL NOTIFICATION OF NEW MESSAGES

A web discussion forum can have a notification module that delivers via email daily notices of new posts on the forum.  This feature can prevent unnecessary visits to the site, but may not be essential for very active sites where new messages are posted frequently.

3. SOME SUCCESSFUL PRACTICES

1) POSTING TO THE FORUM AS ASSIGNMENT

The discussion forum is a good additional avenue as an adjunct for the traditional classroom to be used for homework assignment and/or after class posting.

2) GUEST EXPERTS

In certain intermediate and advanced level courses with content areas outside of the instructor's specialty, guest experts can be invited to participate remotely from anywhere in the world where there is web access. Guests can help introduce the topic, pose questions to the class, respond to comments and questions, and provide pointers to additional background reading.

3) INCLUSION OF CITATIONS

The web environment easily supports the inclusion of citations, so instructors can encourage the use of citations in hypertext to support student's point of view.

4) INTER-CLASS AND MULTI-CLASS PROJECTS

Two or more different classes either in the same area or a different country can easily participate in discussions on the same forum without adding much extra burden to the instructor, especially if the forum is an open one (without password restriction), or if the classes choose a uniform password.

IV. MOOs

1. DEFINITION

A MOO is a telnet-accessible text-based environment that allows users to connect and interact with other users from different parts of the world in real time.  MOO stands for "MUD, object-oriented." A MUD is a multi-user domain. On a MOO, students can smile, wave, and say things just as they do in real life; they can also create, describe, and manipulate objects such as rooms, pets, and clothing that are either imaginary or based on real life. Most importantly for the language students, they can converse with other learners and native speakers of their target language synchronously via text.

2. STRENGTHS

A. AUTHENTIC INPUT AND AUDIENCE

It is often difficult, time-consuming, and/or intimidating for second or foreign language students to find and approach native speakers to practice their target language with. On a MOO, students can log on anytime and converse with other learners and especially native speakers from other parts of the world. They can observe firsthand the target language being used by native speakers, practice using the language, and experience the effects of language on others as well as themselves. Most language learners consider the ability to connect and interact with native speakers from different parts of the world the most appealing aspect of the MOO.

B. LEARNER AUTONOMY AND MOTIVATION

MOOs provide perhaps the most conducive atmosphere for student-centered learning. The roles of the teacher and student are dramatically shifted, with the teacher fading into the background, working as only a guide and facilitator. The students are in control of their learning experiences on the MOO. Once the students have learned the basic commands and concepts, they can choose when to log on, where to converse, whom to talk with, and what to talk about. All MOOs have help texts that teach the basic commands for students or users to talk or interact with each other, and most people on MOOs are usually friendly and willing to help with any technical questions the students might have. The MOOs provide a highly fluid and encouraging environment for self-directed discovery learning. Also, the creative and expressive powers that the MOOs give student can be very liberating, especially to those who are afraid to speak up in a traditional classroom. The scared learner is always a poor learner, and fear in a language learner can be especially inhibiting and destructive. The power and control a MOO gives its users can be highly motivating, even to the point of being addictive. An ESL instructor discovers that the MOO motivates them to use language for periods of time well beyond normal teacher expectations. They find that they must read and think quickly in the target language, but that they have just a bit more time for composing their thoughts in typed MOO conversations than in normal speech. The spontaneousness and authenticity are two other highly motivating factors in MOO communication. Many people develop MOO friendships that sometimes develop into phone, mail, email, or real life meetings (called MOO bashes; some MOOs even have specific mailing lists devoted to the discussion of possible future MOO bashes).

C.  SKILLS TRANSFER

Many researchers and educators have commented on the "conversational" aspects of the language on MOOs.

MOOs are a landscape of words. This new writing is landscape and it is momentarily frozen speech. The writing is dynamic, a living-of-the-moment trace. And yet it can be 'logged' or 'captured' as a transcript. Writing becomes conversation, fluent and charged with emotion. Yet the presence of a transcript of this spoken writing means that what has transpired can be edited, transformed into more conventional writing. This opens a path to writing for people who have always thought of themselves as incapable of it. On a MUD, one discovers that one can speak writing. The writing on MUDs, because it is spontaneous and alive, is often rich in texture and emotion. Unconstrained and unconventional, it is a writing through which one encounters the self. Research in the speech pathology field has shown that "those engaged first in special forms of written speech acquire some motivation to speak orally. CMC has been found to be useful for that type of therapy. Also, skills transfer--can also happen to second and foreign language students. Those intimated by the act of speaking are encouraged to learn to 'speak out' by typing, while those who are more orally fluent but lack accuracy in writing may discover that their incorrect uses of grammar lead to misunderstanding and misperception in synchronous interactions, and therefore start paying more attention to their writing.  And when they improve their proficiency in one area, their skills as well as confidence can transfer to other areas. Thus the MOO can be used to improve the students' reading, writing, and speaking/conversational skills, expose them to idiomatic usage of language, and help them practice and grasp the syntax of the target language.

D. COLLABORATIVE LEARNING IN BOTH SYNCHRONOUS AND ASYNCHRONOUS COMMUNICATION

The MOOs are usually considered as a synchronous communication tool. There are, however, many asynchronous discussion tools or features that exist on a MOO: mailing lists, channels, recording machines, and MOO mail. When students are not synchronously communicating with others, they can plan, create, leave messages, and describe objects and rooms for themselves, and become totally emerged in project-based discovery learning in an information-rich, tool-rich environment. Their learning is marked by continuous improvement of their creative work, and almost always immediate feedback. SchMOOze and Lambda as well as several other social MOOs also have an online dictionary for easy reference. Many MOOs also have rooms where people can play word games such as scrabble, and boggle on SchMOOze, which help increase students' vocabulary skills as they chat and play with others around the world. .

E. PLAYFULNESS AND FUN ONLINE

T he MOO seems to be an inherently playful and fun place. Conversations tend to be humorous, fun, and witty, often filled with puns and jokes. Because of the highly interactive nature and the written text medium, a person's attractiveness can only be exhibited through words, thus many people strive to make their use of language engaging and entertaining.

F. FRIENDLINESS ON MOOS

It has been generally recognized that people are much more likely to 'talk' to complete strangers on a MOO than in the real world. Users are also usually friendly and willing to help. The context of the MOO emphasizes the implicit assumption that participants on a MOO are there because they are willing to converse and interact with others. This provides wonderful opportunities for student to interact with speakers of their target language--their "MOO conversational partners," so to speak.

3. POTENTIAL WEAKNESSES

A. CHAOS

The MOO can appear chaotic and confusing at first, especially to learners new to the concept. The speed of conversation can be perplexing and overwhelming to the beginner, especially when there is a large productive group in the same room. The instructor can try limiting the number of students in the same room, or limit the length of time the group stays in the same room, especially in the first several sessions. Acknowledge that getting used to the chaos and finding one's way on the MOO can take time.

B. LAG

Since MOO is mostly a synchronous interaction tool, lag time between the time of typing and the time text goes through the MOO server can be disruptive to conversation. Some MOOs have more lag time than others do, and lag time is especially long when the server is saving data onto the disk. It is helpful to find out about each MOO's lag time and their checkpoint patterns and be prepared with an alternative when there is unexpected lag (or when the MOO server is down).

C. ANONYMITY, ROLE-PLAYING, AND HARASSMENT

On a MOO, a person's real life identity is not usually openly available to others. Anonymity is the norm, and only a few professional MOOs require that users register with their real life names. Some teachers find that the anonymity can make the MOO a useful and safe place to discuss potentially difficult or sensitive topics, such as homosexual parenting or issues of religion or race. But the anonymity can also appeal to people who are seeking fantasy role playing, sometimes called "identity hacking."  For example, many male MOOers have confessed to having logged on as a female to seek attention. Sometimes students may encounter those "MOOsex" seekers who craze the attention and the pseudo intimacy that is so easily achieved on MOOs. And just as in other forms of online interactions, there exists a possibility to encounter harassment on MOOs, especially on social MOOs NOT specifically designed for second language learning. Students need to read the help text on MOOs and find out how to defend themselves online, should this happen to them. Fortunately, there are usually wizards and helpers online who are prompt and experienced in dealing with abusive users. Find out whom you can turn to in cases of emergency.

D. PSEUDO INTIMACY AND MOO ADDICTION

New MOOers often marvel at the fact that two people conversing on a MOO often achieve almost instant "intimacy." Role-players enjoy the fantasy and attention, but even for people who are not into role playing, MOO sometimes gives its users a sense of infallibility; the sense that one can totally be oneself online, open up to and become platonically attached to another human being can be exhilarating and even intoxicating. Conversing and interacting with real people in real time sitting at their keyboards in Australia, England, Hong Kong, or Sweden talking about their real life experiences, dreams, and frustrations can be a great experience and create an atmosphere of pseudo intimacy.

Associated with the notion of pseudo intimacy, many players on MOOs have confessed to MOO addiction, and even falling into MOOlove, sometimes more than once; some are so deeply involved that their schoolwork and/or job performance is affected. Cyberspace MUDs are captivating because people get an intense thrill from the shock of networked communication. They find their new global yet intimate connections exhilarating. It is clear to me, that MUDs are sufficiently attractive that many people get themselves in self-control trouble with them. They are certainly addictive to an amazing number of people.

4. SUMMARY

MOOs offer a rich language environment where students can interact with native speakers, other learners, and instructors. They can talk, emote, move around in different rooms, examine objects created by others, create notes, rooms, and in general develop or affect the environment they are in.

Psychologists have studied the need for adolescents to have a psychosocial moratorium--a transitional space for them to interact intensely with people and ideas, to form and experiment with passionate friendships. In many ways, second language learners resemble adolescents who are always hungrily observing, absorbing, and experimenting with new languages, cultures, and different sets of social rules. Thus the foreign and second language learners, as many adolescents do, find the moratorium they need in virtual communities, where they have permission to play with the target language, to try things out, and to experiment without severe harm to their immediate surroundings or their normal life. And when they are hurt in real life or virtual reality, MOOs can also become places of self-repair. Just as virtual reality offers some therapeutic effects for certain native speakers, the MOO can be a place of healing for language learners, because it can provide the safety for them to express themselves as they are and to realize and accept what they are. And only by accepting themselves as they are can they become better. Thus, the power of MOOing is essentially the power of facing ourselves and making ourselves in the mirror of language. And just as for many adolescents, virtual reality is the raft, the ladder, the transitional space, the moratorium that eventually is discarded in order to reach greater freedom.

 

CONCLUSION

According to constructivist learning theories, learning is an active process in which students build their own understanding by creating personally meaningful learning environments and materials. Knowledge is constructed in a context. Theories of situated learning  stress the need for knowledge construction to take place in a context that both connects new  knowledge to  what  is already meaningful for the students and does so in  a  way  that makes learning  worthwhile.  Social learning theories and the Interactional Model of Language Learning stress that language learning is constructed socially, resulting from a combination of motivation, creative construction, practice to build skills and enhance performance, and feedback about success of the learner's attempts to communicate. Feedback in speech contexts results in a process negotiation of meaning between speakers that is interactive, with each building on what the other says (Pennington, 1996). Soviet psychologist Vygotsky emphasized social relationships in the development of mental abilities and underlined the importance of peer support for any form of learning. The Vygotskian approach highlights the need for a collaborative learning environment where learners are enabled and encouraged to interact and give each other support in their language learning.

In all of the four forms of online interactions mentioned in this paper, namely, email, network-based classrooms, web discussion forums, and MOOs, learning can be enhanced because they offer opportunities for constructive, collaborative, and situated learning in a socially meaningful context. Learning is fun when learners interact, connect, and build their learning environment together. Writing online, for example, no longer has to be a negative, difficult, problematic, error-ridden, and therefore ultimately joyless activity; rather, it can become an inspiring, fluid, engaging, invigorating, and passionate process, as language learning should be.

Francis Bacon once commented thus on the different benefits of reading, writing, and conversing: "Reading maketh a full man, conference a ready man, and writing an exact man." Interacting online, language learners can combine and integrate different skills of reading, conferencing, and writing, and make language learning a more comprehensive, dynamic, enjoyable, and rewarding process.

 

References

1. Network-Based Language Teaching: Concepts and Practice

Edited by Mark Warschauer and Richard Kern

http://www.gse.uci.edu/markw/nblt.html

2. An Electronic Literacy Approach to Network-Based Language Teaching

Heidi Shetzer & Mark Warschauer

http://www.newtierra.com/nblt.html